Free Live Training · Live On Zoom

The PatientRetention System

Stop losing the patients you worked so hard to get.

Discover the proven framework Dr. Ryan Rieder used to keep patients longer, increase lifetime value and build a practice full of raving fans — without constantly chasing more new patients.

Wednesday,23rd September 2026

1:00 PM ET12:00 PM CT | 10:00 AM PT | 6:00 PM UK

Live On ZoomFree Registration

Free Live Training Seats Are Limited

Get more from the patients you already have. A stronger practice. A brighter future.

Your Front Door Can Be Full While Your Back Door Is Wide Open.

You don't necessarily need another marketing campaign. You may have a leaking bucket. Most practices spend thousands on Meta Ads, Google Ads, agencies and lead generation to bring patients through the front door — and have no deliberate system for keeping the ones they already fought hard to get.

Front Door

What You Pay For

  1. 01Leads
  2. 02New Patients
  3. 03Conversions

Back Door

What You Lose

  1. 01Missed Appointments
  2. 02Early Drop-Offs
  3. 03Incomplete Plans
  4. 04Disappearing Patients
  5. 05Lost Lifetime Value

Retention By Accident vs. The Retention System

The Retention System

  • The sale after the sale begins immediately
  • Expectations set before problems happen
  • Structured onboarding
  • Early dropout signals monitored
  • Communication reinforces core philosophy
  • Events/community create belonging
  • Progress and milestones demonstrated
  • Patients notice that you notice
  • Retention is intentional and measurable

Retention By Accident

  • Patient says yes → assumed job done
  • Follow-up only when someone cancels
  • No formal onboarding
  • Progress isn't consistently shown
  • Communication is sporadic
  • Community/events happen "when we have time"
  • Dropout noticed weeks after it happened
  • More ads used to replace lost patients

Real Practices. Real Results.

What Happens When You Stop Leaving Retention To Chance?

Practice owners are already using Ryan's strategies to keep patients longer, increase patient value and build stronger, more predictable practices.

Increased Patient Visit Average By 47%.

We realised we didn't need more patients — we just needed to keep the right ones longer. After implementing Ryan's retention strategies, our PVA jumped by 47% in just a few months. The best part? It feels effortless and completely aligned with our values.

Dr. Philip Mitchell

Over 3X More Re-Activations In 90 Days.

The win-back email scripts and reactivation strategies from The Patient Retention System brought 3X more past patients back in just 90 days. It was almost like flipping a switch. The templates alone were worth the entire book.

Dr. Wendy McCloud

Retention Is Our Secret Weapon Now.

For years we thought our issue was marketing. Turns out it was retention. The systems and onboarding in this book helped us double our average visit count per patient — without changing our fees or ads. We're finally growing without burnout.

Dr. Julien Barker

We Finally Have Predictable Growth.

We used to celebrate big new patient months — but panic two months later when they dropped off. Since implementing Ryan's retention system, we've finally got stability. Predictable visits. Predictable revenue. And a patient community that actually sticks around.

Drs. Tom & Becky Lawrence

What You'll Walk Away With

01

The Back Door Leak

Why your front door can be full while your practice quietly bleeds patients, and how to see it before it shows up in revenue.

02

The Sale After The Sale

What has to happen after a patient says yes if you want them to stay past visit three.

03

The Early Dropout Warning System

The signals that flag a patient going quiet, weeks before they officially disappear.

04

The Expectation Anchor

How to set the first few visits so patients don't wake up one day and decide today's their last.

05

The Retention Onboarding Framework

A deliberate process that does more retention work than a year of "great results" alone.

06

"They Must Notice You Notice"

The psychology behind proactive outreach that makes patients feel seen, not chased.

07

From Patient To Raving Fan

How philosophy, community and recognition turn transactions into people who refer without being asked.

All of it, live — plus Q&A.

This Isn't Theory.

These are systems being implemented inside real practices.

Year-On-Year Revenue Up By $210,000.

We applied just three elements from The Patient Retention System, and our year-on-year revenue is already up by over $210,000. Retention became our growth engine — without hiring or running more ads. This book gave us the 'missing system' no one talks about.

Dr. Belinda Ambrose

The Retention System Is A Practice-Saver.

Before this book, our patients would disappear after the first few visits — no matter how good the results were. Ryan's strategies gave us the clarity, structure, and messaging to keep patients engaged and inspired to stay. It completely changed our culture.

Dr. Julien Keel

Same Number Of New Patients. Completely Different Business.

Same acquisition cost. Same number of new patients. Practice A: patients stay for a short period. Practice B: patients stay longer, refer more and re-engage. Practice B builds significantly greater lifetime value without spending one more dollar on acquisition. That's the entire argument behind this training.

Illustrative — same inflow, diverging retention

Practice APatients drift
M1
M3
M6
M9
M12
Practice BPatients stay
M1
M3
M6
M9
M12

This Training Is For You If…

  • 01You own or lead a patient-focused practice
  • 02You're getting patients but too many disappear earlier than you'd like
  • 03You constantly feel pressure to generate more new leads
  • 04Patients frequently stop once they "feel better"
  • 05Your team's follow-up depends on someone remembering to do it
  • 06You don't currently have a structured onboarding/retention process
  • 07You want higher patient lifetime value without increasing ad spend
  • 08You want patients who stay, refer, and become advocates
Dr. Ryan Rieder

Meet Your Host

Dr. Ryan Rieder built and operated eight practices himself, has spent over a decade building multi-seven-figure healthcare businesses, is the author of The Patient Retention System, founder of DC Practice Growth, and now works with high-performing practice owners internationally.

This live training is based on principles from Ryan's Patient Retention System — his framework for building practices full of raving fans that stay for life.

The Results Speak For Themselves.

Ryan has helped practice owners build stronger systems, stronger teams and significantly more valuable businesses.

+136% NET PROFIT

Our Net Profit Shot Up 136% In A Year.

Dr. Paul & Charlotte McCrossin

+$500K PER YEAR

I've Grown My Practice By Over Half A Million A Year.

Dr. Felicity Crone

7 FIGURES ADDED ANNUALLY

We've Added An Additional Seven Figures A Year.

Dr. Pete & Dr. Cindy

+$300K REVENUE

We Increased Our Revenue By $300,000.

Dr. Ana Echeveste

2X+ REVENUE

We've More Than Doubled Our Practice Revenue.

Dr. Patrick Hogg

+42% YEAR ONE

Our Office Grew 42% In The First Year.

Dr. Lindsay McInnis

Before You Spend Another Dollar On New Patients… Fix The Leak In The Back Of Your Practice.

Wednesday, September 23 · 1PM ET / 6PM UK · Free Live Training

Free Live Training · Sept 23 · 1PM ET